- Excellent audio performance with deep bass and crisp highs.
- Strong mic clarity, with HD Voice mode for enhanced intelligibility.
- Comfortable fit.
- Adjustable boom mic.
- Solid battery life.
- Useful app.
- Mic clarity in standard Bluetooth mode (not HD Voice) is just average.
The Plantronics Voyager 4220 UC is a Bluetooth headset for professional applications, and is priced accordingly at $219.95. While much of the Voyager series is aimed at IT departments, plenty of non-IT users will find value in the 4220 UC. It offers exceptional speaking clarity (thanks to a solid boom mic) and the ability to play music back in stereo—it’s essentially a very good pair of headphones souped up for pro communication applications. An included USB dongle allows for seamless switching between mobile device and computer. If you’re looking for excellent audio performance without sacrificing essential headset features, the Plantronics Voyager 4220 UC is a winner, and earns our Editors’ Choice.
Design and Usage
Plantronics offers a variety of styles in the Voyager 4200 UC series—four models in all, two of which are monaural (one earcup only) and two of which are binaural (and offer stereo audio). As you can see, the 4220 UC is a binaural headset. It carries a $20 premium over the mono 4210 headsets. Both are available in USB-A and USB-C versions.
Available in black, with heavily cushioned supra-aural earcups and a well-cushioned headband, the Voyager 4220 UC delivers serious comfort. The boom mic can be adjusted to virtually any level for maximum clarity, and using its dial adjuster on the outer panel of the right earcup, it can also be flipped up and away from the mouth and out of sight.
Much of the Voyager 4220 UC’s design is structured with the IT or communications team member in mind. For instance, there’s a red LED on-call indicator to warn anyone nearby not to interrupt when in a crucial conversation. (Granted, this only works if everyone knows what the red light means.) The headset is also supported by Plantronic’s Manager Pro software service.
Plantronics Voyager 3200
The controls and connections are on the right earcup. This is where the micro USB charging cable connects, and also where you can find the power/pairing button, as well as a red mic mute button. The flat outer panel of the earcup houses plus/minus buttons for adjusting volume and a central multifunction button that controls playback, track navigation, call answer/end, and summoning voice assistants like Siri. A useful auto-on, auto-pair sensor detects when you put the the headset on—it gives a vocal prompt that you’re connected, along with how much battery life is left.
Connecting to a Mac or PC is easy. The included USB dongle immediately connects with your headset once plugged into a USB port on your computer. Using the headset for audio is then as simple as selecting it as the preferred audio output device in your computer’s settings. Doing this while paired with your mobile device unlocks a multitude of possibilities that the Voyager 4220 UC handles quite well. You can play music from your computer, for instance, but when you make or receive a call on your phone, the music will pause, then resume playing once your call is finished. (Other similar headsets we’ve tested with this feature often only mute.)
This makes the Plantronics Hub app (for Android and iOS) seems almost secondary, as the headset works quite well out of the box. But it allows you to access extra features, like Find My Headset, which plays the classic phone-off-the-hook sound through the headset until you find it. Within the app, you can see how much battery life, down to the minute, you have left. You can also manage settings like mute alerts (including reminders for when you speak with the mute button enabled) enable HD Voice, enable extended range mode (when used with a PC), and even manage your exposure to high volume levels on a daily basis.
Plantronics estimates battery life to be roughly 12 hours for talk time and 15 hours for listening time, with up to 13 days of standby.
In addition to the USB dongle, the Voyager 4220 UC ships with a long micro USB charging cable and a mesh drawstring pouch.
Clarity and Performance
From a call clarity perspective, the Voyager 4220 UC is solid. On all test calls, we could clearly hear the speaker on the other end, and vice versa. Using the Voice Memos app on an iPhone 8, we could understand every word we recorded clearly, but things sounded a little fuzzy until we enabled HD Voice. The mic does a solid job of keeping background noise out of the mix, and if your phone supports wideband audio, the clarity improves dramatically with HD Voice enabled, eliminating much of the fuzz that often comes with Bluetooth territory. Definitely switch it on if you can.
From an audio performance angle, the Voyager 4220 UC sounds excellent. It helps when trying to understand whoever’s calling, but it’s also a huge plus when listening to music. If you’re in search of a headset that sounds as good as some high-performing headphones, this is it.
The Voyager 4220 UC conveys deep bass cleanly and clearly and doesn’t distort on powerful bass. There’s also a solid, crisp presence—whether we listened to Panda Bear, Radiohead, or classical music in testing, the overall audio performance is fantastic for a Bluetooth headset, with solid balance so that the bass depth doesn’t overtake the mix. The drivers deliver a better audio experience than plenty of regular Bluetooth headphones we’ve tested.
The Plantronics Voyager 4220 UC is an excellent Bluetooth headset with very solid headphone performance. It’s comfortable to wear during long listening sessions and offers solid battery life. HD Voice takes call clarity to the next level, and the ability to use the headset while connected to both your computer and mobile device is a huge plus. If you’re looking for something with noise cancellation, we’re fans of the Plantronics Voyager Focus UC and the Jabra Evolve 75. But taking noise cancellation out of the equation, there’s very little not to like here—audio performance, mic clarity, and ease of use earn the Voyager 4220 UC our Editors’ Choice award.